AirMDR for MSSP SOCs
Elevate Service. Maximize Margins. With AirMDR.
The AirMDR Platform improves quality of service and gross margins so you can scale services with consistency, efficiency, and 24/7 reliability.
The MSSP Challenge
Running an MSSP means balancing rising client demand with thin margins and limited analyst resources.
- Alert volume grows exponentially as you add clients
- Analyst fatigue and turnover slow response rates
- Manual onboarding and tool sprawl create inefficiencies
- SLAs demand streamlined, consistent quality across environments
AirMDR Autonomous SOC for MSSPs
AirMDR is more than just a SOC platform – it’s a multi-tenant AI analyst that works across every client.
- Handles alerts for all clients 24/7
- Standardizes investigations across diverse tools and environments
- Produces client-ready reports and audit trails
- Isolates data per tenant while enabling centralized operations
Capabilities for Your Business
Our solution tackles MSSP pain points head-on:
Customizable Case Management
Share investigation details tailored to each client’s SOC
24/7 alert triage & resolution
Automate Tier‑1 handling across all tenants
Multi-tenant architecture
Isolate client data, manage everything centrally
Broad Integrations
Connect seamlessly to SIEM, EDR, cloud, identity, and more
Consistent Workflows
Enforce policies, reduce false positives and analyst drift
Transparent Reporting
Keep clients informed with audit-ready visibility
Fast Onboarding & Flexible Licensing
Deploy quickly with MSSP-friendly plans
Business Impact You Can Measure
Our MSSP partners consistently see:
- 90%+ alert automation, freeing analysts for high-value tasks
- Dramatic case quality improvement, results in very few case clarification requests
- 30% - 50% faster MTTR, meeting SLAs more reliably
- Lower subscription costs, thanks to reduced staffing needs
- Expand revenue-generating services, like phishing response and threat hunting
Typical Use Cases
Phishing & Email Remediation
Automated triage, analysis, and containment
Endpoint Alert Management
Prioritize and resolve suspicious file or behavior alerts
Cloud & Identity Incident Response
Detect and contain unauthorized access
SOC Tier-1 Offloading
Scale frontline reviews across clients
Security, Architecture & Trust
Built for MSSP-grade security and compliance:
- True tenant segregation with role-based access controls
- Single-pane management with centralized visibility across all clients
- Compliance-ready audit trails for reporting and governance
- Scalable licensing model that supports both provider-owned and client-owned licensing
Fast Onboarding & Support
Get clients up and running in days:
- One-click connectors for major SIEMs, EDRs, and cloud providers
- Guided onboarding with training and branded reports
- White-label options and integration support
- Dedicated MSSP success team, with rapid-response SLAs